Frequently Asked Questions
At Opulent every product comes with a 100% authenticity guarantee, all products are genuine brand name and pictured in their actual condition. For more information click here.
Our secure check out process offers payment options such as Paypal, all major credit cards, and wire transfers. All payment options require a valid, verified shipping address. We also accept Bitcoin, Ethereum, Doge Coin and now Shiba Inu Coin.
We offer complimentary overnight domestic shipping and worldwide shipping through various trusted carriers. All shipments are fully insured to the products value to protect against loss, theft or damage during transit. For more information click here. For international shipping requests please see our international shipping page. For more information click here.
Domestic returns can be initiated within 2 days of delivery by contacting us. All purchases are covered by our Buyer Protection Program, please see additional info below. International Purchases are not returnable. Items which have been altered or have asked to of been altered in anyway are excluded from the return policy. Shipping fees are non-refundable, and will be deducted from the purchase price. For more information click here.
We are not an “authorized dealer” and do not have any affiliation with jewelry or watch brands unless otherwise noted. Any trademarks or logos of luxury jewelry or watch brands on our site are used for identification purposes only, in accordance with “fair-use” principles, and should not construe association with the trademark owners.
We are always just a phone call or click away. Call us at 1-800-471-4129 or send us a message via our contact page