Buyer Protection program

Our Promise

We know buying unique pieces online requires trust. Opulent Jewelers has been providing luxury jewelry pieces to satisfied customers around the world for years. We now feature a buyer protection program while shopping for the world's most iconic jewelry.

In the event your purchase through our site is significantly not as described or has been damaged in transit, we will correct the issue with the best possible resolution.

Please email contact@opulentjewelers.com to let us know of any questions or special requests.

The Opulent Promise: Shop with Confidence

Secure Online Transactions

Buyer Protection. Guaranteed purchase protection when you checkout on Opulent Jewelers

Dedicated Customer Support

A team of fast and responsive professionals to answer all your questions

In order to apply for our Buyer Protection Program, your purchase must meet the following criteria:

  • The order was placed online through our secure checkout
  • The item was significantly not as described, damaged in transit, or it never arrived

The Buyer Protection Program does not apply when:

  • You are returning an accurately described item outside of our return policy
  • You arranged for your own delivery method, and the item was damaged after pickup.