Buyer Protection

Buyer Protection

We know buying unique pieces online requires trust. Opulent Jewelers has been providing luxury jewelry pieces to satisfied customers around the world for years. We now feature a buyer protection program while shopping for the world's most iconic jewelry.

In the event your purchase through our site is significantly not as described or has been damaged in transit, we will correct the issue with the best possible resolution. Please email within 7 days of receiving your item to let us know of the problem.

The Opulent Promise: Shop With Confidence

Buyer Protection

Guaranteed purchase protection when you check out on Opulent Jewelers

Secure Online Transactions

Safe and secure payment through our checkout process, we use the most secure servers for the checkout process

Dedicated Customer Support

A team of fast and responsive professionals to answers to all your questions

In order to apply for our Buyer Protection Program, your purchase must meet the following criteria:

  • The order was placed online through our secure checkout
  • The item was significantly not as described, damaged in transit, or it never arrived
  • You reported the issue to us within 7 days of delivery date

The Buyer protection does not apply when:

  • You are returning an accurately described item outside of our return policy
  • You arranged for your own delivery method, and the item was damaged after pickup.

Simple Returns

Get what you ordered, or your money back

Authenticity Guaranteed

Opulent only sells authentic designer jewelry and watches

We're Here to Help

Have questions? Our team is available by phone and email